Credits

Add credits to an AIAPQ account.

AIAPQ runs on prepaid credits. Each query is charged a flat $0.50, which covers delivery of the message, plus our model fee; a typical query comes to about sixty cents. A hard ceiling of $2.00 applies to each query. A family member, a friend, or anyone in the public can add credits for a federal BOP or JailATM register number. The person in custody does not need a card, a phone, or internet access to be credited.

Amount
$5 $10 $20 $50 $100 Pay by card

What happens when you pay

1. Choose an amount above and press Pay by card.
2. The card page opens on Stripe. Its fields, top to bottom: Email, Register number - federal BOP or JailATM (required), Email on the account, if you know it.
3. Type the number in the Register number box, then pay. The credits are added to that account when Stripe confirms the payment.

The register number is required — the card page will not complete without it. It is the one the facility uses for JailATM messages, for example 930000032715. If you do not know it, write to service@aiapq.com first and the account can be found by email before you pay.

Paying by mail

A money order can be sent to the address below. Personal checks are not accepted. The person in custody can also use their trust account to request a payment to this business. Write AIAPQ credits and the register number on the money order.

Send the money order to the mailing address we give you when credits are requested: write to service@aiapq.com and the address and the exact wording to put on the money order arrive by reply. The address is not published on this page.

If something goes wrong

Credits that cannot be matched to an account are held, not discarded. Write to service@aiapq.com with the payment receipt and the register number.